99.9% uptime. Contractual. No exceptions.

Numbers we publish, not protect.

Every SLA commitment carries a financial penalty clause. If our infrastructure misses the target, the client is compensated—automatically, without a support ticket.

These figures are auditable. We provide monthly reports to every production client as a baseline, not a request.

99.9%

< 80 ms

4-hour SLA

Guaranteed system uptime across all production deployments. Contractually enforced with penalty clauses.

Average API response latency across inference endpoints under standard production load conditions.

Maximum incident response time for P1 production failures—measured from detection, not from client report.

We see the incident before you do.

Proactive alerting runs across every production endpoint. Anomaly detection triggers before thresholds are breached—not after a client opens a ticket.

Clients receive a dedicated real-time dashboard. Every model's health, throughput, and drift score is visible on demand—no access request required.

Mean time to detection: under 90 seconds. Runbook-driven remediation starts automatically for known failure patterns.

Shipped, measured, documented.

142 Projects

97% On-Time

4.9 / 5.0

Production systems shipped across predictive analytics, NLP, and computer vision since founding. Every one is monitored post-launch.

Project completion rate against contracted milestones. Delays are disclosed at sprint boundaries—never at go-live.

Client satisfaction score across post-delivery surveys. Responses are collected independently and published without editorial filtering.

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