Legal · Privacy
Privacy Policy.
Your privacy matters to us. This policy explains what information AETRIS-AI Labs collects across our website and products — including AxisFolio and AxisFolio (Pro) — and how we use, share, and protect it.
Last updated · August 5, 2026
Overview
This Privacy Policy explains how AETRIS-AI Labs ("we", "us", or "our") collects, uses, discloses, and safeguards information when you use our website and products, including AxisFolio and AxisFolio (Pro) (collectively, the "Service"). By using the Service, you agree to the collection and use of information as described here.
Information We Collect
We collect information in a few different ways:
- Account information — name, email address, and password when you create an account.
- Usage data — pages visited, features used, and interactions with signals, reports, and dashboards.
- Device and log data — IP address, browser type, operating system, and timestamps, collected automatically.
- Payment information — for paid plans, billing details are collected and processed by our payment processor; we do not store full card numbers on our servers.
- Application data — if you apply for a role via our Careers page, the details and resume you submit.
- Communications — messages you send us through the Contact page, email, or support channels.
How We Use Information
- To provide, operate, and maintain the Service, including signal generation, dashboards, and reports.
- To process transactions and manage subscriptions.
- To respond to inquiries, support requests, and job applications.
- To send service-related communications, such as account, security, or billing notices.
- To monitor usage, diagnose technical issues, and improve performance and reliability.
- To detect, investigate, and prevent fraud, abuse, or security incidents.
- To comply with legal obligations and enforce our Terms of Service.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers — infrastructure, analytics, email, and payment providers (including Stripe) who process data on our behalf under contractual confidentiality obligations.
- Legal & compliance — where required by law, regulation, legal process, or governmental request.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.
- With your consent — for any other purpose disclosed to you at the time information is collected.
Data Security
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and regular monitoring — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to continually improve our safeguards.
Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it. Career application materials are retained for a limited period for hiring purposes and then deleted.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on consent.
- Opt out of non-essential marketing communications at any time.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including India, where our infrastructure and service providers operate. We take reasonable steps to ensure information receives an adequate level of protection wherever it is processed.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at: